This Policy describes how 97bet collects, uses, stores and protects your personal data, in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018 – LGPD). Your data belongs to you — and 97bet takes that seriously.
97bet was built for the Brazilian player — and that means handling your data with the respect the law requires and you deserve.
Please read this Policy carefully. By creating an account or using any 97bet service, you confirm that you have read and understood how your personal data is handled. If you have any questions about this Policy, please contact our support team before completing your registration.
The controller of your personal data is 97bet Entretenimento Digital Ltda., a private legal entity registered under CNPJ 00.000.000/0001-00, responsible for the betting and digital entertainment platform available at 97bet.click ("97bet", "platform", "we").
As the data controller, 97bet is the entity that determines the purposes and means of processing your personal data, as defined by Brazil's General Data Protection Law (Lei nº 13.709/2018 – LGPD). For data-related enquiries, please reach out to suporte@97bet.click with the subject line "Data Privacy".
97bet Entretenimento Digital Ltda. · CNPJ 00.000.000/0001-00 · Operating License No. 97/2026 · suporte@97bet.click
97bet collects personal data in the following situations and categories:
| Category | Specific Data | When It Is Collected |
|---|---|---|
| Identity | Full name, CPF, date of birth, document photo, selfie | Registration and KYC verification |
| Contact | Email, mobile number, address | Registration and profile updates |
| Financial | Pix key, banking details (bank, branch, account), deposit and withdrawal history | Financial transactions |
| Behavioral | Betting history, games accessed, usage times, amounts wagered | Platform usage |
| Technical | IP address, device type, operating system, browser, session cookies | Platform access |
| Communication | Content of messages exchanged with support, service history | Support Interaction |
In addition to information you provide directly, 97bet may collect data from legitimate external sources for identity verification and fraud prevention purposes, such as CPF validation services and mandatory regulatory list checks.
Sensitive data: 97bet does not collect sensitive personal data (racial origin, religious belief, genetic data, biometrics for identification purposes, health, sexual life, or data relating to children and adolescents) beyond what is strictly necessary to fulfill legal identity verification obligations.
Data collected by 97bet is used exclusively for the following purposes:
97bet does not use your data for purposes incompatible with those listed above without prior notice and, where applicable, renewed consent.
All data processing carried out by 97bet is grounded in at least one of the legal bases set out in Article 7 of the LGPD:
Withdrawal of consent: Where processing is based on your consent, you may withdraw it at any time at no cost or penalty, either through your account settings or by contacting support. Withdrawal does not affect any processing that took place before it.
97bet does not sell your personal data. Sharing with third parties occurs only in the following situations and with the appropriate contractual data protection safeguards:
Any third party that receives personal data from 97bet users is bound by contractual confidentiality and data protection obligations consistent with the LGPD.
97bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal retention periods:
Once the applicable retention period has ended, data is securely deleted or anonymized so that the account holder can no longer be identified.
97bet implements appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, disclosure, or destruction:
In the event of an incident: In the event of a data breach or security incident that may affect your data, 97bet will notify the National Data Protection Authority (ANPD) and the affected individuals within the timeframes set out in the LGPD.
97bet uses cookies and similar technologies to ensure the platform works correctly, personalize the user experience and analyze platform usage on an aggregated basis.
| Cookie Type | Purpose | Required |
|---|---|---|
| Keeping your session active, processing bets and transactions, account security | Yes | |
| Remember user preferences, language, and game settings | Optional | |
| Measure platform performance and understand usage patterns in an aggregated, anonymized way | Optional |
Essential cookies are required for the platform to function and cannot be disabled without affecting your use of 97bet. Functional and analytics cookies are only enabled with your consent, which can be managed through your account settings or your browser preferences.
97bet does not use third-party advertising cookies for cross-site tracking. The analytics cookies in use generate only aggregated data that cannot be used to identify any individual user.
The LGPD grants you, as a data subject, the following rights regarding the processing carried out by 97bet:
To exercise any of these rights, contact 97bet support via live chat or by email at suporte@97bet.click with the subject line "LGPD Rights". Requests will be responded to within 15 business days, as required by the LGPD. In cases where additional identity verification is needed, the deadline starts once the requester's identity has been confirmed.
If you believe your rights have not been adequately addressed, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), as provided under article 18, § 1, of the LGPD.
97bet is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If you are the parent or guardian of a child or teenager and believe they have created an account on 97bet, please contact us immediately through support — the account will be closed and the data deleted once the situation is confirmed.
97bet carries out systematic age verification before releasing withdrawals. Accounts identified as belonging to minors will be closed immediately, and any related data will be handled in accordance with applicable legislation on the protection of children and adolescents.
Special protection: Data belonging to minors, if inadvertently collected before identification, receives special treatment and is prioritized for deletion in accordance with Article 14 of the LGPD, which establishes specific rules for processing data of children and adolescents.
To provide Live Casino and third-party game services on 97bet, some technical session data may be processed on servers located outside Brazil, at the data centers of our partner game providers (such as Evolution Gaming and Pragmatic Play, which operate within the European Union).
These transfers occur only when necessary to deliver the contracted service and are carried out with the appropriate safeguards required by the LGPD:
Financial, banking, and personal identification data (CPF, documents) are never transferred outside Brazil without an explicit legal basis and without the safeguards described above.
97bet may update this Privacy Policy periodically to reflect changes in our processes, applicable legislation, or platform features. Significant changes will be communicated by email and through an in-platform notification at least 7 days before they take effect.
The "Last updated" date at the top of this page reflects the current version. We recommend reviewing this Policy periodically. Continued use of the platform after any changes take effect constitutes acceptance of the updated Policy.
97bet has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO is responsible for overseeing compliance with this Policy, responding to data subject requests, and serving as the point of contact with the Autoridade Nacional de Proteção de Dados (ANPD).
Email: privacidade@97bet.click · Subject: "DPO – [your request]" · Response time: up to 15 business days
Live chat available 24/7 directly on the platform. Email: suporte@97bet.click for general privacy enquiries.
97bet Entretenimento Digital Ltda. · CNPJ 00.000.000/0001-00 · Attn: Data Protection Officer
Privacy policies tend to be the kind of document people skip — full of legal language and paragraphs that seem to go on forever. 97bet gets that. So it's worth explaining, in plain terms, what this policy actually means for people who use the platform every day.
When you create a 97bet account, the platform needs a few basic details: your name, CPF, date of birth, email address and phone number. This information is used to set up your account, confirm you are 18 or older, and make sure withdrawals go to the right person. Nothing complicated — it's the standard information any financial service in Brazil needs to operate within the law.
Identity verification — the step where you submit a photo of your ID and a selfie — is required before your first withdrawal. This isn't unnecessary red tape: it's a legal KYC (Know Your Customer) requirement that protects both you and the platform. It ensures that no one can withdraw your funds but you. The process is quick — typically completed within a few business hours — and only needs to be done once.
When you make a deposit or withdrawal via Pix, 97bet needs your Pix key to process the transaction. This information is shared with the financial institution handling the payment — such as Nubank, Itaú, Bradesco or Banco do Brasil — but only to the extent needed to complete the operation. Your banking details are not stored unnecessarily or shared with any party not directly involved in the transaction.
Your betting history — which games you accessed, when you placed bets, and how much you wagered — is used internally by 97bet to monitor responsible gambling. If behavioral patterns raise any concerns, the team may reach out to present the available tools, such as deposit limits or a voluntary break. This monitoring is done to protect the player, not to build commercial profiles.
Emails and notifications: you're in control. When you first opt into marketing communications, 97bet may send you promotions, bonuses, and updates. If you'd rather not receive them, simply unsubscribe from your account dashboard — one click, no phone calls or emails needed. Consent is revoked immediately.
Essential cookies are required for the platform to function — without them, you cannot log in or place bets. Analytical cookies, which collect aggregated data on how the platform is used, are only activated with your consent. They do not track you across other sites or build individual profiles — they simply help 97bet understand which parts of the platform are working well and which need improvement.
If you want to know exactly what data 97bet holds about you, just ask. The right of access under the LGPD is real — submit your request through support and receive a copy of your data within 15 business days. If anything is wrong — a misspelled name, an outdated email — you can request a correction at any time. And if you want to close your account and have your data deleted, that's possible too, subject to the mandatory legal retention periods for financial records.
97bet isn't perfect — no platform is. But the commitment is clear: handle your data transparently, collect only what's necessary, protect it using the best security practices available, and respect your rights as set out in the LGPD. If at any point you feel that commitment isn't being met, you can reach the DPO directly at privacidade@97bet.click.
Free registration, 100% bonus on your first deposit up to R$ 500.00, over 800 games and Pix withdrawals in as little as 5 minutes — all with the data protection guaranteed by the LGPD.