Last updated: January 2026
📋 Legal Documents

Terms and Conditions of 97bet – Rules and Guidelines

These terms govern the use of the 97bet platform by all registered players in Brazil. Please read them carefully — they explain your rights, your obligations, and how 97bet works in practice.

What You Need to Know Before You Start

These are the key highlights of 97bet's Terms and Conditions. Read the full document below for all applicable rules.

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18+ Only
Registration and use of the 97bet platform are permitted exclusively for individuals aged 18 and over. Age verification is mandatory before any withdrawal. Minors may not create accounts or place bets on the platform.
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One Account per Player
Each CPF allows registration of only one account at 97bet. Duplicate accounts will be closed and balances may be withheld. All registration information must be accurate — name, CPF, date of birth, and banking details must match the account holder's identity.
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Payments in BRL via Pix
All transactions at 97bet are processed in BRL. Accepted methods include Pix, boleto bancário, credit and debit cards, PicPay, and Mercado Pago. Pix withdrawals for verified accounts are processed in up to 5 minutes, with no fees.
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Bonuses with Clear Rules
All bonuses and promotions at 97bet have specific wagering requirements (rollover) that must be met before withdrawing any winnings obtained with bonus funds. The details of each promotion are published on its corresponding page and form part of these Terms.
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Security & LGPD
97bet operates in compliance with Brazil's General Data Protection Law (LGPD). Your data is protected with 256-bit SSL encryption and is never shared with third parties without your authorization. All data processing follows the Privacy Policy published on the site.
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Responsible Gambling Available
97bet provides responsible gambling tools: deposit limits, voluntary pauses, and self-exclusion. These options are available directly in your account dashboard with no need to contact support. Gambling should be entertainment — and 97bet puts that choice in your hands.

Please read carefully before using the platform. By creating an account or using any 97bet service, you confirm that you have read, understood, and agreed to all the terms described in this document. If you do not agree with any of the conditions, do not create an account and do not use 97bet's services.

1Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between 97bet Entretenimento Digital Ltda. ("97bet", "we", "platform") and any individual who accesses, registers for, or uses the services available on the 97bet.click website and all its subdomains ("Platform").

By clicking "Create Account", making a deposit, or using any 97bet feature, the user acknowledges that they have read, understood, and fully accepted these Terms, as well as our Privacy Policy and the specific rules of each promotion or game available on the platform. These documents form a legally binding contract between you and 97bet.

97bet holds a valid betting license and complies with the regulatory requirements applicable to the Brazilian digital entertainment market. Use of the platform is subject to the user's compliance with these Terms.

2Eligibility & Registration

To create an account and use 97bet's services, the user must meet all of the following requirements:

  • Age requirement: Be 18 years of age or older at the time of registration. 97bet does not accept underage players under any circumstances.
  • Residence: Be located in Brazil and hold a valid CPF issued by the Receita Federal.
  • Legal capacity: Have full legal capacity to enter into contracts under the Brazilian Civil Code.
  • Single account: Not hold any other active or inactive account at 97bet, whether in your own name or that of a third party.
  • Accurate information: Provide accurate, truthful, and up-to-date registration information — including your full legal name, CPF, date of birth, email address, and a valid mobile phone number.

97bet reserves the right to request identity verification documents (selfie with ID, proof of address, bank statement) at any time. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or permanent closure of the account.

Age verification: 97bet systematically verifies age before processing a player's first withdrawal. Accounts belonging to minors will be closed immediately, and any retained balance will be handled in accordance with applicable regulatory requirements.

3Player Account

Users are responsible for keeping their login credentials (email and password) confidential and for all activity carried out on their account. If you suspect unauthorized access, contact 97bet support immediately via live chat or at suporte@97bet.click.

  • Each user may hold only one active account at 97bet. Multiple accounts linked to the same CPF, device, IP address, or banking details will be closed.
  • Sharing your account with third parties is strictly prohibited. Your account is personal and non-transferable.
  • Users must keep their registration details up to date. Any changes to email address, phone number, or banking details must be made through support following identity verification.
  • 97bet may verify a user's identity at any time, particularly before processing withdrawals above certain thresholds.

Your account balance is displayed in BRL (R$) and represents credits valid for bets on the platform. Balances do not expire on active accounts. Accounts inactive for more than 12 consecutive months may be subject to a maintenance fee as defined by the current policy published on the platform.

4Deposits & Withdrawals

All transactions on 97bet are processed exclusively in Brazilian Reais (BRL). The platform accepts the following payment methods:

Pix Boleto Bancário Credit Card Debit Card PicPay Mercado Pago TED – Nubank TED – Itaú TED – Bradesco TED – Banco do Brasil
  • Minimum deposit: R$ 20.00 per transaction.
  • Minimum withdrawal: R$ 30.00 per request.
  • Pix withdrawal timeframe: Up to 5 minutes for verified accounts, available 24 hours a day including weekends and public holidays.
  • Withdrawal fee: There are no withdrawal fees. The full requested amount is transferred directly to the player's account.
  • Bank account: Pix withdrawals will be sent exclusively to the Pix key registered under the 97bet account holder's own name and CPF. Withdrawals to third-party accounts are not permitted.

Anti-money laundering: 97bet is legally required to enforce KYC (Know Your Customer) and AML (Anti-Money Laundering) policies. Under certain circumstances, withdrawals may be temporarily held for additional verification. The player will be notified if this occurs and will be given a deadline to provide the necessary documents.

Withdrawals derived exclusively from bonus balance that has not met the established rollover requirements will be automatically canceled. Only withdrawals from real balance — obtained through your own deposits or winnings after rollover completion — are processed without restriction.

5Betting & Games

97bet offers Sports Betting (football — Brasileirão Série A, Copa do Brasil, Libertadores, volleyball, basketball NBB, MMA/UFC, e-sports, and more), Live Casino, slots, crash games, Poker, and jackpot. The specific rules for each category are published within the relevant section of the platform and form part of these Terms.

  • Minimum bets: R$ 2.00 for Sports Betting; R$ 1.00 for crash games and slots; R$ 2.00 for live casino tables.
  • Confirmed bets: A bet confirmed by the system cannot be cancelled or changed by the player, except when the cash out feature is available for that bet.
  • Odds errors: 97bet reserves the right to cancel bets placed at incorrect odds published due to technical or human error, refunding the staked amount to the player's balance.
  • Cancelled events: If a sporting event is cancelled after it has started, the bet will be settled in accordance with the rules for that sport published on the platform.
  • Cash out: The cash out feature, when available, lets you settle a bet before the final result. The cash out value is calculated by 97bet in real time and may be lower than the potential full winnings.

97bet reserves the right to cap the maximum bet amount per event, per player, or per market — especially when abnormal betting volumes suggest potential misuse of the platform.

6Bonuses & Promotions

97bet offers bonuses and promotions to its players, including a 100% welcome bonus on the first deposit up to R$ 500.00. Participation in any promotion is subject to the specific rules published on the promotion's page and the general conditions described in this section.

  • Welcome bonus: Available for first deposit only. The bonus amount is credited as bonus balance and is subject to rollover requirements before any withdrawal can be made.
  • Rollover: The rollover requirement defines how many times the bonus amount (or bonus + deposit, depending on the promotion) must be wagered before the bonus balance converts into withdrawable funds. Full details are specified in each individual promotion.
  • Minimum odds: Bets placed with bonus balance must meet the minimum odds requirements defined in each promotion. Bets placed below the minimum odds do not count toward the rollover.
  • Timeframe: Bonuses have defined expiry periods and rollover requirements. Bonuses that are unused or whose rollover has not been completed within the deadline will be automatically cancelled.
  • One promotion at a time: Unless otherwise stated, players may participate in only one promotion at a time. Opting into a new promotion automatically cancels the previous one.
  • Misuse: 97bet reserves the right to cancel bonuses and promotions if it identifies abusive use, such as betting on opposing outcomes (arbitrage), use of multiple accounts, or any other form of bonus system manipulation.

Bonus transparency: 97bet has no hidden fine print. All rollover requirements, deadlines, and minimum odds are clearly published on each promotion's page. If you have questions about a specific promotion, contact support before activating the bonus.

7VIP Program

The 97bet VIP Program is a loyalty program with five tiers — Bronze, Silver, Gold, Platinum, and Diamond — automatically available to all registered players. Tier progression is based on the cumulative betting volume on the platform.

  • VIP points are earned on every bet placed across any 97bet game type. The accrual rate varies by game type, as published on the VIP Program page.
  • The benefits at each tier — including weekly cashback, priority withdrawals, free spins, and access to VIP tables — are published on the VIP Program page and may be updated with prior notice to affected members.
  • Weekly cashback is credited every Monday based on the previous week's net losses and is subject to a minimum 1x rollover before withdrawal.
  • 97bet reserves the right to reclassify or remove a player from the VIP Program if their behavior violates these Terms or the program's rules.

8Player Conduct

The 97bet platform must be used in a lawful, ethical manner and in compliance with these Terms. The following conduct is expressly prohibited:

  • Creating multiple accounts with the intent to accumulate bonuses or circumvent account restrictions;
  • Use of automated software (bots), scripts, or any technology to place bets automatically;
  • Coordinated bets on opposing outcomes (arbitrage) with the intent to guarantee profit regardless of the result;
  • Any form of collusion with other players or with 97bet staff;
  • Attempted fraud, match manipulation, or interference with the platform's systems;
  • Using the platform for money laundering or any other illegal activity;
  • Providing false information during registration or any verification process.

Violation of any of these prohibitions may result in immediate account closure, cancellation of balances and bonuses, and reporting to the relevant authorities where required by law.

9Responsible Gambling

97bet believes that gaming should always be a form of entertainment. The platform offers responsible gambling tools accessible directly from the player's account dashboard:

  • Deposit limit: Set a maximum deposit limit per day, week, or month.
  • Voluntary break: Temporarily suspend access to your account for a period of 24 hours to 6 months.
  • Self-exclusion: Request permanent account closure with a block on future registration.

Once activated, self-exclusion cannot be reversed before the minimum period has elapsed. During self-exclusion, 97bet will not send any promotional communications to the user. If gambling is starting to feel like more than entertainment, use these tools — that's exactly what they're here for.

97bet may, at its discretion, suspend or close an account if it identifies patterns of potentially harmful gambling behavior, even without a request from the player.

10Privacy & LGPD

The processing of personal data by 97bet is governed by the General Personal Data Protection Law (Lei nº 13.709/2018 – LGPD) and detailed in the Privacy Policy available at 97bet.click/privacy-policy.

  • 97bet collects only the data necessary to operate your account, process payments, and meet legal obligations;
  • No personal information is shared with third parties for commercial purposes without the account holder's explicit consent;
  • Users have the right to access, correct, delete, or export their personal data at any time by submitting a request to support;
  • Data required to fulfill legal and regulatory obligations may be retained for the period required by law, even after the account is closed.

11Account Closure

Players may request account closure at any time through 97bet's support team. Any available real-money balance (excluding bonus funds) will be refunded via Pix to the registered account within up to 5 business days of the request.

97bet reserves the right to close or suspend accounts without prior notice in the following cases:

  • Violation of any provision of these Terms;
  • Suspected fraudulent or unlawful activity;
  • Providing false information during registration;
  • Order issued by a judicial, regulatory, or law enforcement authority;
  • Extended inactivity as defined by the current platform policy.

In the event of account closure due to a Terms violation, 97bet may withhold pending balances while the investigation is ongoing. Bonus balance is non-refundable under any circumstances.

12Limitation of Liability

97bet is not liable for financial losses resulting from the user's betting decisions. Sports Betting and casino games carry a risk of loss — never wager more than you can afford to lose.

  • 97bet does not guarantee uninterrupted platform availability and is not liable for losses resulting from technical outages beyond the company's control;
  • Bets placed during technical failures that result in incorrect odds or unavailable markets may be cancelled by 97bet;
  • 97bet is not responsible for internet access costs, mobile data charges, or any equipment used by the player to access the platform;
  • Under no circumstances shall 97bet's total liability for any claim exceed the balance available in the player's account at the time of the event giving rise to that claim.

13Changes to the Terms

97bet may modify these Terms and Conditions at any time. Significant changes will be communicated to players at least 7 days in advance by email and platform notification. Continued use of 97bet after the effective date of any changes constitutes acceptance of the updated Terms.

We recommend reviewing this page periodically to stay up to date with the current terms. The "Last updated" date at the top of this page indicates the current version of the document.

14Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any disputes arising from the use of the 97bet platform will be submitted to the jurisdiction of the user's place of residence, as provided by the Consumer Protection Code (Lei nº 8.078/1990), or to the competent venue indicated by applicable law.

97bet is committed to resolving disputes in a friendly and efficient manner. Before pursuing any legal action, the player must contact support so the matter can be reviewed internally.

15Contact

For questions, complaints, or requests related to these Terms and Conditions, players may contact 97bet through the channels below:

Live Chat

Available 24 hours a day, 7 days a week, directly on the platform. Average response time: under 3 minutes.

Support Email

Suporte@97bet.click — for requests requiring documentation or more detailed review. Response within 24 business hours.

Company Details

97bet Entretenimento Digital Ltda. · CNPJ 00.000.000/0001-00 · Operating License No. 97/2026

Understanding 97bet's Terms in Practice

Legal documents tend to be long and full of technical language. 97bet believes Brazilian players deserve clarity — so it's worth explaining, in plain terms, what the Terms and Conditions actually mean in day-to-day use.

The most important rule is also the simplest: you must be at least 18 years old. No exceptions. This is not just a 97bet requirement — it is a legal obligation in Brazil. The platform carries out systematic age verification, and any account identified as belonging to a minor will be closed immediately.

On payments: 97bet works exclusively in BRL (R$) and with Brazilian payment methods — Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and TED transfers via Nubank, Itaú, Bradesco, Banco do Brasil, and other banks with a registered Pix key. The minimum withdrawal is R$ 30.00, there are no fees, and Pix withdrawals land in your account within 5 minutes for verified accounts — at midnight, on weekends, on holidays, always.

Bonuses come with rules, and 97bet publishes those rules clearly before you activate any promotion. The 100% welcome bonus up to R$ 500.00 is real and generous — but it does require you to wager the bonus amount a set number of times before withdrawing any winnings from it. That's the rollover, and it's standard practice across the industry. The funds you deposited with your own money can be withdrawn at any time, regardless of rollover status.

The one account per CPF rule protects everyone. Players who attempt to create multiple accounts to claim bonuses more than once end up hurting those who play by the rules. When 97bet detects this behavior, all accounts involved are closed and any bonus balances are cancelled. It's simply not worth trying.

The VIP Program rewards consistent play — and the rules are straightforward: the more you bet, the more points you earn and the more benefits you unlock. Weekly cashback ranges from 3% at the Bronze level up to 15% at Diamond, calculated on net weekly losses. The amount is credited every Monday directly to your account balance, with no need to request it.

97bet operates in compliance with the LGPD. Your data is yours — the platform collects only what is necessary to operate your account and process payments, and nothing is shared with third parties for commercial purposes. You can request access to, correction of, or deletion of your data at any time by contacting support.

If any part of these Terms raised a question, 97bet's support team is available 24 hours a day via live chat. The team speaks Brazilian Portuguese and handles real issues — not just automated responses. Use this channel whenever you need clarification before making any decision on the platform.

Frequently Asked Questions about 97bet Terms

Yes. Identity verification is required before any withdrawal. The process involves submitting a selfie with a photo ID (RG, CNH, or passport) and may include a recent proof of address. Verification is generally completed within a few business hours. Once verified, your account does not need to repeat this process for future withdrawals. The goal is to protect the player and ensure funds go to the right person.

If you forget your password, use the "Forgot my password" option on the login page. A reset link will be sent to your registered email address. If you no longer have access to that email, contact support via live chat — you will need to go through an identity verification process to regain access. For your security, never share your password with anyone, including 97bet staff.

No. Each CPF allows only one active account on 97bet. Duplicate accounts are automatically flagged by the system and will be closed — including the original account, depending on the severity of the violation. Balances held in duplicate accounts may be withheld. If you previously had an account closed and wish to create a new one, please contact support to clarify your situation before attempting to register again.

The rollover defines how many times the bonus amount must be wagered before you can withdraw any winnings from it. For example: if you received R$ 100.00 in bonus funds with a 5x rollover, you need to place R$ 500.00 in qualifying bets to release the balance for withdrawal. Funds you deposited with your own money carry no rollover and can be withdrawn at any time. Bets placed on games with odds below the minimum set by the promotion do not count toward the rollover. Full details are published on each promotion's page.

No. Once a bet is confirmed in the 97bet system, the recorded odds are final and cannot be changed retroactively. Exception: if odds were published due to a clear technical error (a value obviously outside the market range), 97bet may cancel bets placed at those incorrect odds and refund the amount wagered. This is rare, but it is covered in these Terms to protect the integrity of operations.

To close your account, contact support via live chat or by email at suporte@97bet.click. You will receive a confirmation, and any available real-money balance will be refunded via Pix within 5 business days. Unused bonus balance is non-refundable. If you only need a break, use the voluntary pause feature in your account dashboard — it suspends access for a set period without permanently closing your account.
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You've read the Terms. Now it's time to play.

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Responsible Gambling
Gambling should always be entertainment. 97bet offers deposit limits, voluntary breaks, and self-exclusion tools directly in your account dashboard. If you need support, we're here 24 hours a day.
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